By using the Services, you represent and warrant that you are at least the age of majority in your state or jurisdiction of residence; you have the legal capacity to enter into a binding agreement; any information you submit is truthful, accurate, current, and complete; and you will use the Services only in compliance with applicable law and these Terms.

If you allow a minor to use the Services through a device, account, or internet connection owned or controlled by you, you are responsible for that minor's use and compliance with these Terms.

We may refuse access, suspend accounts, or cancel orders at any time for any lawful or business reason, including suspected fraud, abuse, misuse, violation of these Terms, reseller activity, or conduct that may expose PrettyProtein or others to risk or liability.

Any information provided through the Services is for general informational, educational, and marketing purposes only and is not medical advice, diagnosis, or treatment. Nothing on the Services is intended to substitute for professional medical advice from a physician or qualified healthcare provider.

You should consult your physician or qualified healthcare professional before using any dietary supplement, especially if you are pregnant or nursing, have or suspect a medical condition, are immunocompromised, have allergies or food sensitivities, take prescription or over-the-counter medications, are under 18, are preparing for surgery, or have any dietary, metabolic, digestive, or endocrine concerns.

Results vary from person to person. We do not guarantee any specific outcome, result, appearance, wellness benefit, performance benefit, digestive experience, body composition effect, beauty-related benefit, or any other result from using our products. Your decision to purchase or use any PrettyProtein product is made at your own risk.

To the fullest extent permitted by law, PrettyProtein disclaims liability for any adverse event, injury, illness, allergic response, sensitivity, medication interaction, or other outcome arising from your use or misuse of any product.

We strive to describe and display our products as accurately as possible. However, we do not warrant that product descriptions, ingredients, nutrition facts, pricing, packaging, colors, images, or other content on the Services are complete, current, reliable, error-free, or identical to the product you receive.

Product packaging, formulas, serving suggestions, flavor profiles, ingredients, sourcing, appearance, and availability may change from time to time without notice. Because PrettyProtein products contain ingredients including whey, bovine collagen, dairy-derived ingredients, sweeteners, and flavor systems that may not be appropriate for all consumers, you are solely responsible for reviewing ingredient and allergen information before consumption.

Any testimonials, before-and-after statements, reviews, user experiences, endorsements, or illustrative descriptions appearing on the Services are individual experiences only and are not a guarantee, warranty, or representation that you will achieve the same or similar results.

Any wellness, beauty, fitness, lifestyle, or nutritional benefit discussed in connection with our products is subjective and may vary significantly based on the user's biology, diet, activity level, lifestyle, adherence, consistency of use, and other variables outside our control. We expressly disclaim any guarantee of weight loss, muscle gain, skin improvement, hair or nail improvement, digestive improvement, satiety, energy, recovery, strength, glow, performance, convenience, or any other particular outcome.

Your submission of an order constitutes an offer to purchase. We reserve the right, in our sole discretion, to accept, reject, limit, or cancel any order for any reason, including product unavailability, pricing or description errors, suspected fraud, suspected unauthorized or illegal activity, suspected reseller activity, prior disputes or chargebacks, shipping restrictions, or any other reason we believe necessary to protect PrettyProtein, our customers, or third parties.

Your order is not accepted until we confirm acceptance. We may limit quantities per person, household, address, account, or payment method, and may refuse orders that appear intended for resale, export, or unauthorized distribution. Once placed, we are not obligated to accommodate modifications, address changes, cancellations, or combined shipments. If we cancel an order after payment, our sole obligation is to refund the amount charged.

All prices are shown in U.S. dollars unless otherwise stated. Prices, discounts, promotions, bundles, and availability are subject to change at any time without notice. You agree to provide current, complete, and accurate billing, shipping, and payment information for all purchases, and represent that you are authorized to use the payment method provided.

We reserve the right to correct pricing errors, typographical errors, promotional errors, and other inaccuracies, even after an order has been submitted or payment received. In such event, we may cancel the order and issue a refund. You are responsible for any applicable sales tax, use tax, VAT, duties, customs charges, import fees, or similar governmental charges associated with your purchase.

Shipping and delivery times are estimates only and are not guaranteed. We are not responsible for carrier delays, customs delays, weather, service interruptions, address errors, failed delivery attempts, theft after delivery, or other events outside our control. Title to products and risk of loss pass to you upon our transfer of the goods to the shipping carrier, to the fullest extent permitted by law.

You are responsible for providing an accurate and secure shipping address. We are not liable for shipments delivered to the address provided by you at checkout, even if that address was entered incorrectly. We reserve the right to restrict shipping destinations, refuse shipments, or cancel orders where shipping is not feasible, lawful, or commercially reasonable.

All returns, refunds, exchanges, and replacements are governed exclusively by our posted Refund Policy, as updated from time to time. We reserve the right to deny any request that does not comply with our Refund Policy, appears abusive, involves suspected fraud, reflects excessive claims history, or otherwise presents unreasonable risk.

We may require photographs, lot numbers, proof of purchase, return shipment, or additional information before determining eligibility. To the fullest extent permitted by law, your sole and exclusive remedy for dissatisfaction with a product shall be the remedy expressly provided in our Refund Policy.

If we offer subscriptions, memberships, recurring shipments, or auto-renewing purchase options, by enrolling you authorize us to charge your selected payment method on a recurring basis for the applicable products, shipping, taxes, and other charges until you cancel. Subscription frequency, shipment timing, pricing, discounts, and product availability may change with notice where required by law.

You may cancel your subscription in accordance with the instructions provided in your account or confirmation communications. Cancellation requests must be submitted before the applicable billing deadline to avoid being charged for the next cycle. We are not responsible for your failure to cancel before renewal, and no refunds will be provided for charges already processed except as required by law or expressly stated in our Refund Policy. We reserve the right to terminate, pause, modify, or refuse any subscription at any time.

Any promotions, discount codes, gifts-with-purchase, referral incentives, ambassador offers, launch offers, or limited-time campaigns are subject to these Terms and any additional promotion-specific terms disclosed with the offer. Promotions may be modified or discontinued at any time; may not be combined unless expressly stated; may be limited by product, order value, customer status, geography, or time period; may be void where prohibited; and have no cash value unless required by law.

We reserve the right to suspend or invalidate promotions and reverse benefits if we believe an offer was obtained through abuse, fraud, automation, manipulation, unauthorized sharing, self-referral, duplicate accounts, or other improper conduct.

You may be required to create an account to access certain portions of the Services. You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account. You agree to notify us promptly of any unauthorized access to or use of your account. We are not liable for any loss or damage arising from your failure to safeguard your credentials. We may suspend or terminate your account at any time if we believe you have violated these Terms or if continued access presents legal, business, or security risk. You may not transfer, sell, assign, or otherwise give another person access to your account.

All content, materials, and features included in or made available through the Services — including but not limited to the PrettyProtein name, wordmark, logomark, sparkle icon, product names, taglines, branding, text, graphics, product photographs, packaging designs, videos, audio, downloads, layout, site design, compilations, and software — are owned by PrettyProtein or its licensors and are protected by copyright, trademark, trade dress, unfair competition, and other intellectual property laws.

Your use of the Services does not grant you any ownership interest in any intellectual property rights. You may use the Services only for your personal, lawful, non-commercial use. You may not copy, reproduce, republish, distribute, modify, scrape, create derivative works from, reverse engineer, frame, mirror, download for commercial use, or exploit any portion of the Services without our prior written consent. All rights not expressly granted are reserved.

If you submit any review, testimonial, photograph, video, comment, suggestion, idea, feedback, submission, social media tag, or other material to us or through the Services ("User Content"), you grant PrettyProtein a perpetual, irrevocable, worldwide, transferable, sublicensable, royalty-free license to use, reproduce, modify, adapt, publish, translate, distribute, display, perform, and otherwise exploit that User Content in any media and for any purpose, including commercial, advertising, promotional, and marketing purposes.

You represent and warrant that you own or control all rights in the User Content; the User Content is accurate and does not violate any law or third-party rights; and the User Content is not false, misleading, defamatory, obscene, harassing, infringing, or otherwise objectionable.

We may, but are not obligated to, monitor, remove, reject, edit, or moderate User Content in our sole discretion. We are under no obligation to keep any User Content confidential, pay compensation for it, or respond to it.

Any individual who promotes, endorses, reviews, or advertises PrettyProtein products — whether through a formal brand ambassador relationship, affiliate program, gifting arrangement, paid partnership, or independently — does so subject to these Terms and all applicable laws, including FTC endorsement guidelines, applicable advertising regulations, and platform-specific rules.

Individuals engaged in any formal promotional relationship with PrettyProtein are responsible for complying with all applicable disclosure requirements, platform terms of service, and advertising standards. PrettyProtein reserves the right to require removal of any content that it determines, in its sole discretion, is inaccurate, unauthorized, non-compliant, or otherwise harmful to the brand or its customers.

You may not use the Services for any unlawful purpose; to violate any law, regulation, rule, or ordinance; to infringe our intellectual property or the rights of others; to harass, threaten, abuse, stalk, defame, disparage, or discriminate; to upload or transmit malware, viruses, or destructive code; to interfere with the operation or security of the Services; to scrape, crawl, spider, index, or data mine the Services; to collect personal information of others without authorization; to impersonate another person or entity; to submit false or misleading information; to engage in chargeback abuse; to circumvent security features, promotional limitations, account restrictions, or technical controls; or to use the Services for resale, unauthorized distribution, export, or other commercial exploitation without our written consent. A breach of these Terms may result in immediate termination of your access and may expose you to civil or criminal liability.

In the event that PrettyProtein initiates or is required to participate in a voluntary or mandatory product recall, market withdrawal, safety alert, or corrective action affecting any product you have purchased, we will make reasonable efforts to notify affected customers using the contact information on file.

Nothing in this section limits any rights you may have under applicable consumer protection law that cannot be waived by agreement.

The Services may contain links to third-party websites, applications, tools, content, or embedded features. We do not control and are not responsible for any third-party services, sites, materials, products, or content. Your use of third-party services is at your own risk and subject to the terms and privacy policies of those third parties. We disclaim all liability arising from your access to or use of any third-party site, product, or service, including payment processors, social media platforms, fulfillment providers, review platforms, or messaging providers.

Our store may be hosted, operated, or supported by Shopify and other third-party technology providers. Those providers may collect, process, store, and transmit data in accordance with their own terms and policies. To the fullest extent permitted by law, any purchases you make are made from PrettyProtein and not from Shopify or any platform provider. Such providers are not responsible for product claims, customer disputes, product injuries, refunds, or other issues arising out of your relationship with PrettyProtein unless otherwise required by law.

Your submission of personal information through the Services is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Services, you acknowledge that internet transmissions are never completely private or secure and that information submitted may be processed by third-party service providers in accordance with our Privacy Policy.

By providing your email address or mobile phone number to us, you consent to receive communications from us as permitted by law and subject to your preferences and applicable consent requirements.

If you opt in to receive marketing text messages, you agree to receive recurring automated or non-automated promotional and personalized marketing messages from PrettyProtein at the number provided. Consent to receive marketing text messages is not a condition of purchase. Message frequency may vary. Message and data rates may apply. You may opt out at any time by replying STOP. Reply HELP for assistance.

Product descriptions, marketing copy, educational content, ingredient summaries, and other materials on the Services may be created, updated, or refined using automated tools, artificial intelligence, or third-party content systems. While we make reasonable efforts to ensure accuracy, such content may contain errors, omissions, or information that has not been individually reviewed and verified.

The Services do not provide medical, nutritional, therapeutic, psychiatric, pharmaceutical, or other licensed professional advice. Any content regarding routines, ingredient benefits, wellness practices, nutritional concepts, beauty-related concepts, or supplement categories is informational only and should not be treated as individualized advice. Always consult an appropriate licensed professional before making decisions affecting your health.

You agree to defend, indemnify, and hold harmless PrettyProtein and its affiliates, parents, subsidiaries, officers, directors, members, managers, employees, agents, contractors, licensors, service providers, suppliers, successors, and assigns from and against any and all claims, actions, demands, liabilities, damages, judgments, awards, losses, costs, expenses, and attorneys' fees arising out of or relating to your breach of these Terms; your misuse of the Services or products; your violation of any law or the rights of a third party; your User Content; your negligence, misconduct, or fraudulent conduct; or your violation of any health, labeling, endorsement, privacy, or advertising law applicable to your conduct. We reserve the right to control the defense and settlement of any indemnified matter, and you agree to cooperate fully.

Informal Resolution First: Before initiating arbitration, the party asserting the dispute must send written notice to the other party describing the nature of the claim, the facts supporting it, and the relief sought. Your notice to us must be sent to PrettyProtein Legal Notices, NUR LLC, 2232 Dell Range Boulevard, Cheyenne WY 82009 / hello@prettyprotein.com. If the parties do not resolve the dispute within thirty (30) days, either party may initiate arbitration.

Arbitration Rules: Arbitration shall be administered by the American Arbitration Association (AAA) under its applicable consumer arbitration rules. The arbitrator shall have exclusive authority to resolve disputes relating to the interpretation, applicability, or enforceability of this arbitration provision.

Individual Claims Only: You and PrettyProtein agree that each may bring claims only in an individual capacity, and not as a plaintiff or class member in any purported class, collective, consolidated, or representative proceeding. The arbitrator may not consolidate more than one person's claims.

Waiver of Jury Trial: To the fullest extent permitted by law, you and PrettyProtein waive any right to a jury trial for any dispute permitted to proceed in court. Exceptions: Either party may bring an individual claim in small claims court if eligible; seek temporary or injunctive relief in aid of arbitration; file suit solely for intellectual property infringement; or pursue issues before a governmental agency where such right cannot be waived. If the class action waiver is found unenforceable as to a particular claim, that claim shall proceed in court and not in arbitration.

These Terms and any dispute between you and PrettyProtein shall be governed by and construed in accordance with the laws of the State of Wyoming, without regard to its conflict of laws principles, except to the extent preempted by federal law, including the Federal Arbitration Act. If a dispute is determined not to be subject to arbitration, then the state and federal courts located in Laramie County, Wyoming shall have exclusive jurisdiction, and you consent to personal jurisdiction and venue in those courts.

We may terminate or suspend your access to the Services, cancel orders, or block future purchases at any time, with or without notice, for any reason, including suspected violation of these Terms, suspected fraud, abusive conduct, misuse of our products, or legal risk. You may stop using the Services at any time. Provisions that by their nature should survive termination shall survive, including those relating to intellectual property, health disclaimers, limitation of liability, release, indemnification, dispute resolution, arbitration, class action waiver, governing law, and payment obligations.

We shall not be liable for any failure or delay in performance caused by events beyond our reasonable control, including acts of God, weather, natural disasters, pandemics, labor disputes, war, civil unrest, supply chain interruptions, power outages, carrier failures, internet outages, governmental action, ingredient shortages, manufacturing disruptions, or failures by third-party service providers.

No Waiver: Our failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver must be in writing and signed by an authorized representative of PrettyProtein.

Severability: If any provision of these Terms is held unlawful, void, or unenforceable, that provision shall be enforced to the maximum extent permitted by law, and the remaining provisions shall remain in full force and effect.

Assignment: You may not assign, delegate, or transfer any of your rights or obligations under these Terms without our prior written consent. We may assign, transfer, or delegate these Terms and any of our rights at any time without notice, including in connection with a merger, acquisition, sale of assets, financing, or corporate reorganization.

Entire Agreement: These Terms, together with our Privacy Policy, Refund Policy, SMS Terms if applicable, and any other policies expressly incorporated by reference, constitute the entire agreement between you and PrettyProtein regarding the Services and supersede all prior or contemporaneous understandings, agreements, representations, and communications relating to the subject matter hereof.

Electronic Communications: By using the Services or placing an order, you consent to receive communications from us electronically. You agree that all agreements, notices, disclosures, and other communications we provide electronically satisfy any legal requirement that such communications be in writing.

Export and Resale Restrictions: PrettyProtein products are intended for personal consumer use only. You may not purchase products for unauthorized resale, redistribution, export, marketplace listing, white-label use, repackaging, or other commercial exploitation without our prior written consent.

California and Other State Rights: Nothing in these Terms is intended to waive rights that cannot be waived under applicable consumer protection law. If you reside in a state that provides you with non-waivable rights, these Terms shall apply only to the extent permitted by applicable law.

To the extent any statement on the Services constitutes a structure/function statement regarding a dietary supplement, such statement is intended to be accompanied by the following disclosure where required by law:

Questions about these Terms should be directed to: